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About Us and Our Clients

Diana Brooks, Principal

     
Diana Brooks has experience in organization development and training that runs both broad and deep. From her early career as a college faculty member to the founding of her business in 1986, she has demonstrated a passion for helping others attain exceptional leadership, teamwork and individual potential. Her work has taken her from corporations to monasteries, from the Berkshires to Brazil.
 
     Ms. Brooks’ expertise is interaction at work: how we work with colleagues and customers to lead, manage, resolve problems, and build teams. Whether helping to develop a corporate management group, facilitating a workshop for a not-for-profit, or coaching one-on-one, Diana focuses on sharing practical knowledge and skills to empower people to improve their impact on individuals and organizations.

     She is author of numerous articles on communication at work and is active in her community and profession. She has served on several boards, including the Berkshire Leadership Program, Berkshire Community College Board of Trustees, Williamstown Savings Bank and Hoosac Bank Boards of Directors, The Training Alliance, and the Leadership Forum at Silver Bay. She is a Certified Facilitator for DDI-Development Dimensions International and a Certified Mass Excellence Quality Performance Examiner, as well as a member of Southern New England Nonprofit Consultants.

 
Partners and Associates

When projects require additional expertise, we have a network of partners and associates with whom we work. We are members of the Professional Performance Network and partner also with the Northeast Training Group and Management By Design. In addition, we have long-term working affiliations with the Employers Association of the NorthEast and Berkshire Community College. Working with associates and partners provides us with the capacity and the flexibility we need in order to offer both bench strength and fair pricing to our clients.



Partial List of Clients
 
Healthcare and Nonprofit 
American Lung Association   
American Red Cross 
Austen Riggs Center
Barrington Stage Company    
Partners Healthcare 
Berkshire Leadership Program
Marian Fathers and Brothers, U.S., U.K., Brazil
Clark Art Institute
Berkshire Family and Individual Resources
Berkshire Works
Berkshire Health Care Systems
Strong Memorial Hospital
Human Service Forum    
Girls Incorporated
Columbia County Leadership Program
Health Research Institute    
Lee Community Development Corporation 
Louison House Family Life Support Center 
Berkshire Chamber of Commerce
Norman Rockwell Museum
Rhode Island Workforce Investment Board 
J. Paul Getty Trust    
Clinical & Support Options
Berkshire Museum
Williamstown Chamber of Commerce 
Child Care of the Berkshires
UMass Donahue Institute
        
Business and Financial   
American Institute of Banking   
Bausch & Lomb     
Berkshire Life Insurance Company 
Eastman Kodak Company   
GE Plastics 
Guardian Life Insurance Company    
Putnam Investments     
San Jose International Management Council 
Sovereign Bank     
Williamstown Savings Bank 
Dominion Enterprises  
        
Education       
Berkshire Community College   
Cornell University ILR     
New York State School Board Association 
Monroe Community College   
Nichols College   
St. John Fisher College  
University of Rochester   
Westchester Community College
College Internship Program   
        
Government     
City of Rochester, NY     
Commonwealth of MA Comptroller's Office 
New York State Comptroller's Office 
New York State Department of Health 
Town of Lowell, MA     
Town of Williamstown, MA   
        
Manufacturing and Technology   
Berkshire Corporation
Berkshire Technology Alliance   
Commonwealth of MA Information Technology 
CompuWorks     
Comstock Foods     
Crane and Co.     
DuPont Inc.     
General Dynamics     
Heat-Fab Inc.     
Nalge Company     
Novtex Manufacturing     
Omniglow Inc.     
Perferx Optical Inc.     
Petricca Industries     
Putnam Investments Information Technology 
Turbosteam Inc.
       
Resorts and Retail     
Berkshire Visitors Bureau   
National Ski Area Association
Canyon Ranch, Berkshires   
Faces of the Earth      
Jiminy Peak Mountain Resort   
New England Innkeepers Association 
Perferx Optical Inc.     
Prime Outlets, Lee     
Smugglers' Notch Resort


Why Choose Us?
                              

We’ve built our 20-year-old business on word-of-mouth referrals. Here’s what our clients expect of us:

Integrity. Complete confidentiality. Willingness to tell the hard truths. No selling of unnecessary services.
 
True customization. Customization and invention of materials for your organization’s needs, not just placement of your company name on a title page.

Good fit with all levels, CEO to front-line. Extensive experience with boards, executives, managers, owners, and front-line associates.


Breadth of knowledge and experience. Client base spanning a range from small NGOs to large multinationals.

Follow-through. Built-in implementation planning to help you move ahead fast, measure success, consult on progress.

Flexibility for not-for-profits. Special fees and other flexible arrangements to help get the consulting and training to those who need it.

These are the qualities you may expect of our work, whether the assignment is large or small, private industry or not-for-profit. Contact us today to find out how we can help you make a difference in your organization.

                                   Coaching . Consulting . Teambuilding . Training

                                      Copyright 2010, Diana Brooks Associates Consulting & Training. All rights reserved.